Customer service
Welcome to customer service
Your hearing and your experience with Ven™ by Audientes are our top priorities. Got a question? No problem. Our customer support specialists are here to help. Call us, send us an email or check out our online guides.
Customer support
Need help? Get in touch.
30 day money-back guarantee
Here at Audientes, we want you to be delighted with our products. If you are not satisfied with your purchase—for any reason—you can simply return it within 30 calendar days of delivery for a refund of the purchase price.
Warranty and Terms & Conditions
At the time of purchase, Audientes provides a warranty on all Ven hearing aids, accessories and charging cables. To read more about the Warranty, as well as our Terms & Conditions, please click below.
Frequently asked questions
Got a question about our products? Or need help figuring out the right solution? Check out our frequently asked questions below.